Telehealth

Eceptionist is the leading vendor in Telehealth Program Management and is used by organizations around the world to manage their virtual care program.

Comprehensive Telehealth Solution

Managing every aspect of a comprehensive telehealth program is more efficiently accomplished with Eceptionist’s Telehealth Manager.  As a collaborative, web-based platform that is both scalable and flexible, Telehealth Manager enables organizations to:

  •  Increase patient access to scarce specialty resources through virtual visits and eConsults; 
  •  Take advantage of sophisticated telehealth scheduling tools;
  •  Provide tele-emergency care to rural locations using powerful work queues, provider assignment and on-demand resource allocation tools designed for the on-demand service environment;
  •  Schedule virtual meetings, multi-disciplinary team meetings, virtual education and training and grand rounds
  •  Manage all of the resources (i.e. sites, equipment, endpoints, personnel) required to deliver an expansive range of telehealth services.

Eceptionist is the leading vendor in Telehealth Program Management and is used by organizations around the world to manage their virtual care program.

We have the only true enterprise solution that allows organizations to seamlessly integrate with their EHR’s, utilize their existing investments in video infrastructure and quickly and easily incorporate new services, specialties, locations and partners into their telehealth workflow. Eceptionist modules are web-based software solutions designed to enable healthcare organizations to optimize their care delivery through the use of technology.

Expand Your Telehealth Program over Time

It’s not uncommon for healthcare organizations to make their entrance into telehealth by offering one specialty service and then implementing technologies that support just that service. Unfortunately, this approach is shortsighted and further complicates expansion into new care delivery models and workflows. Eceptionist’s Telehealth Manager was designed to meet the varied needs of all specialty services and scales easily to support the demands of a growing telehealth program. With Telehealth Manager organizations can:

  • Provide scheduled virtual visits with specialists, emergency/on demand virtual care, consumer facing virtual services and store-and-forward (eConsult) from a single software platform;
  • Remove technology inhibitors to growth and allow strategy to dictate the expansion of their telehealth program; 
  • Utilize tools made available through Eceptionist’s intuitive interface to customize service workflows.

Efficient Resource Management from a Single Access Point

  •  Manage site, rooms, endpoints, equipment and multiple video technologies across locations and regions.
  •  Provide visibility into the presence and availability of telehealth resources across multiple locations;
  •  Organize, allocate and schedule resources efficiently; 
  •  Connect disparate technologies across a single platform;

Hi-Def Video

Eceptionist integrates with leading video technology providers to offer a seamless video enabled experience. As a vendor neutral platform, Eceptionist integrates with Polycom, Cisco, VSee, Avaya MS Skype, Vidyo and Zoom technologies. Schedule, manage and launch your third-party supported video encounter from within Eceptionist.