Spend less time scheduling and more time delivering patient care
From scheduling a patient into a clinic appointment to scheduling multi-day, complex cellular therapy procedures, the SchedulingCX service maximizes resource availability, utilization, access, and improves efficiency.
The Eceptionist SchedulingCX is used around the globe. Some examples are included below:
Immunization Clinics
Cancer Treatments
Occupational Health
Education – IEP/Special Ed
Grand Rounds/MDT
Social Services
Primary Care
Specialty Services
Consumer Self-Scheduling
Inpatient Hospital
Surgical
Cellular Therapy Labs
The Eceptionist SchedulingCX solution functions as a standalone platform, or with integration, as an extension to existing scheduling technology. The Eceptionist SchedulingCX provides a robust set of tools and calendar views to simplify the scheduling process.
A simplified scheduling experience with a sophisticated scheduling engine
Efficient single-application process for scheduling both in-person and virtual visits
Reduced no-shows with customizable appointment notifications
Optimized staff resources with centralized and decentralized scheduling by specialty and/or location
Increased patient satisfaction with a consumer portal for patient self-scheduling
Convenient scheduling for patients into single or recurring appointments
Enterprise Scheduling
SchedulingCX supports scheduling of patients for both inpatient and outpatient services for large healthcare organizations and hospitals across communities, regions, and even countries. Patients can be scheduled into a single appointment or a care plan that consists of a series of appointments. Manage and schedule all the resources required for delivering timely care including rooms, beds, equipment, appointment type/length, bandwidth, and clinical personnel.
Patient Self-Scheduling
Engage with patients and save time and resources by providing patients the power to schedule and cancel their own appointments. This function can be limited to certain specialties and appointment types, thus allowing patients to schedule simple services while leaving complex scheduling to staff.
Cell Therapy
There isn’t another scheduling tool on the market that supports the complicated scheduling and workflow needs of a cellular therapy program like the EceptionistCX platform. Organizations will realize time savings and gain a quantitative view into how their resources are being utilized with Eceptionist’s SchedulingCX for Lab Management (Learn More).
Read the Dana-Farber Cancer Institute Success Story
CMCF quickly experienced efficiencies after implementing Eceptionist. Communication between the clinical departments and labs improved along with overall satisfaction with the scheduling process.