Better Communication. Better Workflow. Better Care
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Maximize the health-related services that you provide with the resources that you have
Every organization is different. Just because a proven process works at one organization does not mean it will work at another. Eceptionist helps you operationalize the services that work for you, to help your organization maximize resources. This allows you to see more patients, offer providers and patients a better experience, and maximize revenue.
All Eceptionist services are driven by a powerful rules and workflows engine that supports implementing multiple workflows and rules into any environment. Different workflows can be configured with unique rules to support the varying needs of all service types: from cardiology to dermatology to surgical workflows. Workflows can additionally be configured to support different types of requests (i.e., referral vs. e-consult vs. IEP-type requests) with various priorities.
Optimize your service offerings efficiently based on the resources you have available
As the delivery of health service evolves with old and new service offerings being provided by traditional and non-traditional healthcare providers, organizations need flexibility more than ever.
Organizations need to be able to optimize their service offerings efficiently based upon the resources that they have. The Eceptionist WorkflowCX tools give organizations the ability to define the services, workflows, and processes under which its services are managed and delivered in addition to how and by whom the services are accessed. Examples, right, include:
State Management
Actor Management
Action Management
Network Rules
Workflows
Intelligent Request Tools
Smart Forms
E-Consent
Notifications
WorkflowCX tools are used around the world by traditional and non-traditional healthcare provider organizations to optimize service delivery.
The EceptionistCX Platform and toolbox can be leveraged by virtually any organization in the healthcare space. Organizations leveraging these tools to optimize their services include:
Public Health
National Health Systems
Private Health Systems
University and School Systems
ACOs
Pharmacies
Insurers
Prisons and Jails
Statewide/Provincewide Telehealth Networks
Workers Compensation Boards
Cellular Therapy Labs
Specialty Centers/Networks
Social Care Networks
County Wellness Services
Integrated Delivery Systems
Provincial Paramedic Networks
Provincial Critical Care Services
Read the Louisiana Success Story
In the nearly 10 years since launch, Eceptionist has been integrated with CAJUN, the statewide system for managing the prison population and Fusion, a correctional facility focused EHR. The Louisiana Department of Corrections processes thousands of referrals and appointments each month.
WorkflowCX is part of the cloud-based, flexible and economical Eceptionist Collaborative Experience Healthcare Platform that is easy to implement and easy to use.
Explore the Eceptionist Suite of Services:
